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Senior Program Manager- Change Management & Employee Engagement

Job ID: 26-00643
Job Title: Program Manager – Change Management & Employee Engagement
Location: San Jose, CA (Hybrid)
Duration: 12+ Months
Work Type: W2
Maximum Pay: $49.29/hr on W2
 
Job description:
We’re looking for a Program Manager who blends organizational change management with employee engagement and internal communications. This role ensures teams not only understand what’s changing and why, but also feel connected, energized, recognized, informed, and motivated.
 
You’ll partner closely with senior leaders and cross-functional teams to drive adoption of key initiatives, strengthen executive sponsorship, and build a consistent change framework. At the same time, you’ll create the engagement “glue” that sustains morale, through strong communications, meaningful rituals, and feedback loops that help leaders keep a pulse on the team.
 
What You’ll Do
Change Management & Enablement
Lead change strategy and execution for priority initiatives, including readiness, adoption, reinforcement, and measurement.
Build and scale a simple, repeatable change framework leaders can use consistently.
Strengthen executive sponsorship: align leaders on narrative, behaviors, and communication cadence.
Create practical enablement (toolkits, talking points, FAQs, manager guides) that makes change easier to lead locally.
Identify risks and resistance early; design mitigations, feedback loops, and reinforcement plans.
 
Communications
Develop clear, compelling messaging that connects strategy to day-to-day work.
Own communication planning for program rollouts.
Draft and orchestrate executive communications (updates, all-hands content, and more).
Translate complexity into “what this means for me” guidance for employees and people managers.
 
Employee Engagement & Culture Programs
Design and run engagement rhythms that improve morale and connection (recognition moments, celebrations, community rituals).
Create lightweight programs that help the team feel recognized (e.g., team shout-outs, wins of the week, milestones/birthdays, team traditions).
Launch and sustain grassroots community initiatives (e.g., interest groups like a Thursday run club) that build belonging.
Partner with managers to strengthen team health, psychological safety, and connection during periods of change.
 
Listening & Insights
Maintain an ongoing “pulse” of the org: gather sentiment via surveys, listening sessions, office hours, and other feedback channels.
Analyze engagement and adoption signals: translate insights into recommendations and action plans.
Share concise, actionable readouts to leaders and stakeholders to inform decisions and improve follow-through.
 
What Success Looks Like
Leaders consistently and visibly sponsor change, and teams trust the message.
The team understands what’s changing, why it matters, and what’s expected of them.
High adoption and follow-through on key initiatives, with reduced confusion and change fatigue.
Engagement improves: people feel recognized, energized, connected, and informed.
A consistent change approach is adopted across teams, with reusable assets and strong manager enablement.
 
Key Partners
Executive leaders and chiefs of staff / business operations
People managers across the org
Internal communications / employee experience / HRBPs
Program and product leaders driving strategic initiatives
 
Skills:
Qualifications
Proven track record leading complex change programs with measurable adoption outcomes.
Strong executive communications skills (clear writer, strong narrative builder).
Experience designing engagement rituals/programs that strengthen morale and connection.
Comfort operating in ambiguity, influencing without authority, and managing multiple workstreams.
“Roll-up-your-sleeves” operator who can build assets and run programs end-to-end.
 
Nice to Have
Program Management certification.
Prosci/ACMP or similar change management training/certification.
Experience in fast-paced, start-up like, matrixed environments with frequent org evolution.
Experience with engagement measurement tools (pulse surveys, adoption metrics, comms analytics).
 
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