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IT Project Manager 3 (Developer Relations Engineer)

Job ID: 26-00125

Pay rate range - $55/hr. to $61/hr. on W2
Schedule: 5 days onsite

*Korean speaking required*

Sr. Job Description:

Top skills:
1. Strong technical background (Bachelor's degree in Computer Science or a similar technical field and relevant work experience).
2. Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content.
3. Deep understanding of the developer program and community components, with the ability to identify and address developer needs as well as proactively learn new systems.

KEY RESPONSIBILITES/REQUIREMENTS:

[Key Responsibilities]
• Provide technical guidance about Client SDKs, capable of understanding and reviewing technical integrations.
• Create technical content, including documentation, blogs, tutorials, sample applications and libraries, to drive adoption of Client SDKs.
• Interact with the developer community to solve coding problems, provide debugging support, and share solutions via official Client Developer channels (forum, social media, ticketing system).
• Collaborate with cross-functional teams to increase ecosystem engagement, identify developer needs and business opportunities.
• Facilitate webinars and online events for the developer community.
• Analyze Developer Portal performance and engagement metrics to identify areas of improvements in the Developer Program infrastructure and offering.

[Skills & Qualifications]
• Bachelor's degree in Computer Science or a similar technical field.
• 5 years of work experience in a technical role (e.g., software engineering, software consultant, etc.) or equivalent technical experience.
• 3 years of experience as a technical expert/advisor in a developer community.
• Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• Experience with mobile ecosystems (Android, iOS).
• Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content and communicate effectively.
• Experience in handling and operating systems (such as Salesforce) for forum management and developer program operations.
• Korean speaker required.

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